TRANSACTING BUSINESS
  (How to, and the fine print):

Global Communications is a mail order company located at S-9141 State Highway 23,  north of Plain, Wisconsin.  Orders for equipment described in this catalog are accepted, with payment made in advance by check or money order payable to
Global Communications
S-9141 State Road 23
Plain, WI  53577-9612
We also accept VISA and MasterCard credit cards in payment.  There is a $25.00 minimum on ALL orders.

Unless otherwise prior arrangements have been made, we reserve the right to hold shipments until check or money order payments have been deposited and cleared in our account.  Please allow up to 10 days for out-of-state checks to clear the banking process.  Money orders and cashier's checks are normally cleared within one business day of deposit, as are wire transfers.  IF you have any questions, please call or e-mail to discuss your particular situation.  Once you have been approved as a regular customer, less stringent terms may be given on a case-by-case basis.  We do NOT carry open accounts or terms, nor do we ship C.O.D.

Due to some bad apples ruining it for the rest of the world, we now have some restrictions on credit card acceptance.  Unless you are an existing customer with a previous history, all credit cards must have a verifiable U.S. billing address.  Large transactions and foreign shipments should consider use of a wire transfer to our bank, unless previous approval has been granted by us.  Contact us for wire instructions.

Credit card transactions are subject to equipment being available for shipping.  In some cases, we may ship directly from the manufacturer to the customer (called a drop shipment), in the event of not having local stock on that item, or to expedite delivery.  All shipping costs will be quoted in advance by Email if requested, and assume shipment by UPS Ground.  On certain small items less than four pounds, we may also use Post Office Priority Mail for reasons of speed and economy.  Expedited shipments via 3 Day Select, 2nd Day Air, or Overnight via United Parcel Service and other carriers will incur additional costs, and must be confirmed and agreed upon before the transaction will proceed.

We would appreciate it if customers use a copy of the form on the next page for all orders made thru the U.S. Mail.  Credit card transactions should either be faxed to (608) 546-2157, or by Email to globalcm@mhtc.net      We can use the telephone, but it is best to have a written document to reduce errors and general confusion.                              

 

All electronics items are sold on the basis of all sales being final.  Be certain that you want something before ordering;  returns must be approved in advance, and will only be considered in the case of remedying manufacturer's defects.  In the event that an item is defective out of the box, you have the choice of a full refund (less our outgoing shipping costs), or a replacement in good condition shipped at our cost via the same method as originally transported.  Replacements will be shipped only after we have received the defective merchandise and performed an operational test and /or a visual inspection.  All items sent to Global Communications for replacement under these circumstances must be shipped prepaid at your expense.

Due to the expense of shipping plus the inability to re-sell an antenna as "new" after the box has been opened, there are no refunds on Satellite Antennas.  (Other than freight claims)

Star Choice equipment has a one-year subscription commitment after it is initially authorized, with a penalty (currently $200 Canadian) assessed by Star Choice for those that cancel before 12 months have passed.  Please contact us in advance if there are any questions so that such a situation does not happen.

Any items refused and returned by the customer for reasons other than shipping damage will be assessed a 20% restocking fee plus all shipping costs.  In the event of receiving a parcel damaged by the shipping company, please do a physical inspection to determine if there is actual damage to the items within.  Make a notation and report it immediately to that shipping company's delivery representative.  The will protect the shipper (us), and you, in the event that a claim must be filed to recover damages caused by the shipping company.  Contact Global Communications as soon as possible to report the problem, so that we can offer a suitable remedy to the situation.

All warranty policies are determined by those of the equipment manufacturer.  Global Communications must strictly follow those policies.  As an extra service to our customers, DOAs or equipment failures will be replaced directly by Global Communications in accordance with previously mentioned terms and conditions, within 30 days of the original date of shipment to customer.  After this period, all warranties are handled directly between consumer and manufacturer.  Please feel free to contact Global Communications for details on how to contact these manufacturers or their agents in processing a warranty claim or for further clarification.





GLOBAL COMMUNICATIONS ORDER WORKSHEET

 DATE ________________________                    Shipping Address
                                                                           (
If Different from Mail or Billing Address)
 NAME___________________________     
 CC BILLING
 ADDRESS _______________________        ______________________________

  _______________________________         ______________________________

 CONTACT    Telephone ___________________      Fax _____________________

  Email Address _________________________________________

ITEM DESCRIPTION QTY & PRICE EACH    TOTAL MERCHANDISE     SHIPPING
_____________________ ____      _______   _______________   __________
_____________________ ____      _______   _______________   __________
_____________________ ____      _______   _______________   __________
_____________________ ____      _______   _______________   __________
_____________________ ____      _______   _______________   __________
_____________________ ____      _______   _______________   __________
              TOTALS:    
    Add Mdse & Shipping:  
  (In-State, If Applicable) 5.5% Wisc Sales Tax:  

                                           TOTAL SALE  ________________________________________________

CREDIT CARD INFORMATION VISA or MASTERCARD??  ________________

Account  #   _______  _______  _______  _______
Expiry  (month, year)  ______ - ______
Name Printed On Card

Signature

3-digit credit card security code:               
(located next to signature block) 
(Acknowledging our business and returns policies, outlined on a previous page)
   
 
Credit card orders, please fax to (608) 546-2157, or send a completed
form, scanned in a JPEG or GIF file via Email to   globalcm@mhtc.net
 
Those sending check or money order, please print or photocopy form
and mail to:
   
GLOBAL COMMUNICATIONS Telephone  (608) 546-2523
S-9141  State Road 23            Fax  (608) 546-2157
Plain, WI   53577-9612